JhoomBhajan Privacy Policy

Last Updated: October 7, 2025

This Privacy Policy describes how [JhoomBhajan Legal Entity Name] ("Company," "We," "Us," or "Our"), a Canadian corporation, collects, uses, and discloses your Personal Information when you use our video conferencing services, website, and applications (collectively, the "Service").

We are committed to protecting your privacy and handling your personal information in a responsible manner, in accordance with the laws of Canada and the Province of [Insert Your Province].

1. The Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information").

1.1 Information You Provide Directly

This information is collected when you create an account, purchase a paid feature, or contact us:

Type of Information	Purpose of Collection
Account Registration Data	Full Name, Email Address, Account Password (stored hashed).
Billing and Payment Data	Billing Name, Address, and contact information. Note: Payment processing is handled by a third-party processor (e.g., Stripe, PayPal). We do not store full credit card numbers, but we may store the last four digits, card type, and billing address.
Communication Data	Records of any correspondence with our support team or customer service.

1.2 Information Collected Through Service Use (Automatically)

When you use JhoomBhajan, we automatically collect technical information:

Log Data: IP address, device type, browser type, operating system, time zone, and timestamps of access.
Usage Data: Details about how you use the Service, such as the date and duration of meetings, features used, and performance statistics.
Cookies and Tracking Technologies: We use cookies and similar technologies to maintain session state, authenticate users, and gather aggregate usage data.

1.3 Meeting Content Data (Video, Audio, Chat)

JhoomBhajan functions as a Service Provider/Processor of meeting content. The host of the meeting is the Controller of that data.

Meeting Content: This includes the video, audio, screen-sharing, files, and chat messages exchanged during a meeting.
Recordings: If a meeting host chooses to use the recording feature, the recording (which contains Personal Information of all participants) is processed and stored on our behalf.
Confidentiality of Content: We do not monitor, use, or share your Meeting Content for marketing, advertising, or analysis of personal beliefs. We only access meeting content as necessary to provide the service, comply with legal requests, or enforce our Terms of Service (specifically Section 4 on Prohibited Conduct).

2. How We Use Your Personal Information

We use your Personal Information only for the following legitimate business purposes:

Purpose	Description
Service Provision	To establish, operate, and maintain your account; to host your video conferences and provide the requested features (paid or free).
Billing & Management	To process payments for Paid Services, manage subscriptions, and send invoices or billing notices.
Security & Moderation	To detect and prevent fraud, abuse, security breaches, and illegal activity. This includes reviewing flagged content based on our Terms of Service.
Communication	To send service announcements, technical notices, updates, and customer support responses.
Service Improvement	To monitor and analyze usage patterns to improve the Platform's performance, reliability, and functionality (data used is aggregated and anonymized where possible).
Legal Compliance	To comply with applicable Canadian laws, legal processes, and governmental requests.

3. How We Share Your Personal Information

We do not sell your Personal Information. We share it only in the following limited circumstances:

With Service Providers: We share necessary information with third parties who perform services for us (e.g., cloud hosting providers like Amazon Web Services or Google Cloud, payment processors, and email delivery services). These third parties are bound by confidentiality obligations and are only permitted to use the information to perform the services.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
For Legal Reasons: We may disclose your information if required to do so by Canadian law or in response to valid requests by public authorities (e.g., a court order or subpoena).
To Enforce Terms: When necessary to enforce our Terms of Service, particularly the provisions related to Prohibited Content, to protect the rights, property, or safety of JhoomBhajan, our users, or the public.

4. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Canadian law.

Account Data: Retained as long as your account is active. Upon account deletion, we will purge identifying data within a reasonable timeframe, unless legally required to keep certain records (e.g., billing records).
Meeting Content: Recordings and transcripts are retained based on the host's settings and subscription tier. Once deleted by the host, they are permanently removed from our active servers.

5. Data Security

We implement reasonable physical, administrative, and technical security safeguards designed to protect the Personal Information we process. This includes encryption, firewalls, and secure control access to systems. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. International Data Transfer

As a Canadian company, your data is governed by Canadian law. However, we may use cloud hosting services whose servers are located outside of Canada (e.g., the United States or Europe). By using the Service, you acknowledge that your Personal Information may be transferred to and processed in countries other than Canada, which may have different data protection laws.

7. Your Canadian Privacy Rights

As a user residing in Canada, you have specific rights concerning your Personal Information under PIPEDA and other provincial laws:

Right of Access: You have the right to request access to the Personal Information we hold about you.
Right of Correction/Accuracy: You have the right to request correction of inaccurate or incomplete Personal Information.
Right to Withdraw Consent: You may withdraw your consent to the collection, use, and disclosure of your Personal Information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to provide you with the Service.

8. Children's Privacy

We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18, we will take immediate steps to delete that information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.

10. Contacting Us

If you have questions or concerns about this Privacy Policy, your rights, or how we handle your Personal Information, please contact us at info@jhoombhajan.com